As the world goes under lockdown due to the global coronavirus pandemic, ‘Work from Home’ is becoming a norm with technology helping us make key decisions while sitting within the four walls of our comfortable homes.
Be it work ethics, disciple or any other aspect, there is immense professionalism practiced and many definite decisions made. For Essar this newly found energy is a blessing in disguise.
“This kind of new work culture has managed timed meetings possible because of social distancing. It is only technology that brought all of the above on one platform. Video conferencing without impacting our work saves travel time,” Kaustubh Sonalkar, Group President-HR & CEO-Essar Foundation said.
“Going forward our future generation which is far more tech-savvy than we are, are going to have flexi hours, might work as contractual agreement formats, and what’s more could be working in completely different set of professions during the day and night simultaneously. And so, the functions of the HR is also going to gain exponentially. In such a diametrically opposite view of professional ethics, it’s going to be left to the CHROs to deal with it. Any CHRO who is more humane and adapts himself faster to the changing world.”
Adversity after all is the mother of all innovation and Sonalkar believes this unprecedented situation is no different.
“We at Essar looked at various new ideas to make sure that the work doesn’t suffer. We have taken measures where business cannot endure. The use of technology have been immense, we are surprised with the influx of newer ideas to make sure that we are connected to every employee and carry on with the meetings with same impact which we use to do in office,” Sonalkar said.
Video conferencing applications like ZOOM, Blue jeans, facetime have become a norm now and are very helpful for Essar. “The positives out of them: meetings are crisper, decisions are faster, people have adapted to take notes and they would be prepare for the meetings wherein their role is more. It has become extremely intense but you get what you ought to get from a meeting,” Sonalkar said.
Earlier to connect with our teams, the company had to use traditional methods of communication wherein frequent townhalls were conducted. “We have innovated now. We do 10 to 15 minutes programmes to connect with our teams where our leader speaks for some time. We make sure that they connected with business news, messages and we capture ideas,” Sonalkar said.
Technology has made Essar plan customized learning programmes for its employees. The group has started an engagement programme not only with employees but also with their families. They exercise together with the families. The whole process of payroles, salary, payments and rewards has become seamless. There is no impact on that because everything can be done online.
“We have moved to such a situation where pandemic has lot of negative impact but it has shown the corporate a new way of looking at things. It has made us realize that how technology can make work life more efficient as people are travelling less and spending quality time with their families,” Sonalkar said.
Every employee aspect has been touched in the process. The talent acquisition team is working on videos and they have innovated in the hiring process.
“The time frame and availability of the panel and candidates are greater. We are doing from an employee evaluation to Induction programmes to a survey online. Everything which you would image in an office scenario is now happening through technology. I see this as an opportunity to rethink about how the corporate industry should incorporate this and I think the companies are going to consider this new way of work life,” Sonalkar said.
Source: ET CIO