Aegis, founded 30 years ago in the United States, is a global outsourcing and technology company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. At Aegis, we have placed customer experience (CX) management at the core of our business strategy and envision to constantly innovating in order to have superior execution for our clients, thereby creating wealth for all the stakeholders.
We aim at providing a framework for all our operations and to achieve this we adopt the mantra – happy employees, happy customers and happy shareholders. Our core values define our approach, attitude and our orientation towards each other as Aegisites and towards our work for our clients.
Aegis has operations in 56 locations across 13 countries with more than 55,000 employees. We service over 300 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities. The company is wholly owned by the Essar, a USD 39 billion conglomerate.